Shipping, Returns/Exchanges

Our brick-and-mortar shop is located at 69 Jay Street in DUMBO, Brooklyn. Please get in touch to schedule a visit!

Call/text: (718) 858-2453


Since the pandemic began, we've been offering free USPS shipping on all web orders. This may change in the future!

Bikes, frames, wheels, trainers, and other bulky or heavy items do not qualify for free shipping. Look for the "Local Pick-Up Only" in the item description.  Any questions, please email hi@redbeardbikes.com

We ship Bromptons in the USA via UPS Ground, a shipping fee of $50/bike will automatically be calculated at checkout.

We don't have a dedicated webstore staffer, apologies in advance!


Shipping times vary based on destination and carrier. Orders usually ship within 1-3 days. In most cases you should receive your order in 7-14 days. 

United States (50 states):
Free USPS Priority Mail shipping for all orders (excluding Bromptons).

International orders:
Please email us, hi@redbeardbikes.com, to inquire about international shipping.

If you are traveling to NYC, and wish to pre-order an item and pick it up at our shop, please email hi@redbeardbikes.com, we'll arrange it. 

Sales tax is calculated at checkout, based on shipping address. No sales tax is collected for orders shipped outside New York state.

You'll receive tracking information via email, as soon as your order is packed.

Got questions about your order? Please email hi@redbeardbikes.com


If you are not completely satisfied with your purchase, you may return the merchandise in its original condition with packaging, within 30 days of purchase, for store credit or a refund.

No returns/exchanges on bicycles, helmets, apparel, shoes, or "final sale" items. 

Shipping fees cannot be refunded. Return shipping is the responsibility of the buyer.

Got questions about your order? Please email hi@redbeardbikes.com

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