Shipping, Returns/Exchanges

FYI: Redbeard Bikes is on vacation (and offline) Sunday, September 5 through Tuesday, September 21. All web orders will ship as soon as we are back! Thank you for your understanding. 


Our brick-and-mortar shop is located at 69 Jay Street in DUMBO, Brooklyn. Please get in touch to schedule a visit!

Call/text: (718) 858-2453


During COVID-19, we are offering free USPS shipping on all web orders. Bromptons not included. 

Thank you for supporting Redbeard Bikes during this unprecedented health crisis. 


Shipping times vary based on destination and carrier. Orders usually ship within 1-3 days. In most cases you should receive your order in 7-14 days. 

United States (50 states):
Free USPS Priority Mail shipping for all orders (excluding Bromptons).

International orders:
Please email us, hi@redbeardbikes.com, to inquire about international shipping.

If you are traveling to NYC, and wish to pre-order an item and pick it up at our shop, please email hi@redbeardbikes.com, we'll arrange it. 

Sales tax is calculated at checkout, based on shipping address. No sales tax is collected for orders shipped outside New York state.

You'll receive tracking information via email, as soon as your order is packed.

Got questions about your order? Please email hi@redbeardbikes.com


If you are not completely satisfied with your purchase, you may return the merchandise in its original condition with packaging, within 30 days of purchase, for store credit or a refund.

No returns/exchanges on bicycles, helmets, apparel, shoes, or "final sale" items. 

Shipping fees cannot be refunded. Return shipping is the responsibility of the buyer.

Got questions about your order? Please email hi@redbeardbikes.com

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